Mobile Reservations Helped
a Barbershop Rack Up 4,111
Appointments
SUCCESS STORY
Livin In The Cut
THE CHALLENGE:
Long Wait Times
& Chaotic Schedules
Due to the large volume of clients, Livin' In The Cut was struggling
with wait times on a daily basis. Barbers had to service clients,
as well as perform receptionist duties. By keeping the customers
waiting, the business was hurting its bottom line. In addition, due
to the number of barbers working at this establishment, it was very
difficult to competently arrange work schedules.
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The solution comprised of a single app where all communication
takes place. On the one hand, customers can schedule
appointments through the app and see a real-time waitlist. On the
other hand, barbers can check their work schedule and view their
upcoming appointments. They can even send messages directly to
their customers.
THE SOLUTION:
All Communication Integrated Into
One App
Barbershop Livin' In The
Cut needed a solution to
combat their long wait times,
frustrated customers and
messy scheduling. A mobile
app provided a way to
optimize both internal and
external communication
strategies. Now, customers
are happy with the easy
reservation system and
employees rely on the app for
their work schedule.
